Cookie Policy

Last Updated: January 6, 2025

This Cookie Policy explains how TopUniStudy ("we", "us", or "our") uses cookies and similar technologies when you visit our website and platform. By continuing to browse our site, you agree to our use of cookies as described in this policy.

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.

Similar technologies include web beacons, pixels, and local storage, which serve comparable purposes. When we refer to "cookies" in this policy, we include these similar technologies.

2. Types of Cookies We Use

We use the following categories of cookies on our platform:

CategoryPurposeDuration
EssentialRequired for the platform to function properlySession / 30 days
AnalyticsHelp us understand how visitors use our siteUp to 2 years
FunctionalRemember your preferences and settingsUp to 1 year
Third-PartySet by third-party services integrated into our platformVaries

3. Essential Cookies

These cookies are necessary for the platform to function and cannot be switched off. They are usually set in response to actions you take, such as logging in, setting your privacy preferences, or filling in forms.

  • Session cookies: Maintain your login state as you navigate the platform
  • Security cookies: Help protect your account and prevent fraud
  • Cookie consent: Remember your cookie preference choices
  • CSRF tokens: Protect against cross-site request forgery attacks

4. Analytics Cookies

These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. This helps us improve our services and user experience.

  • Pages visited and time spent on each page
  • How you arrived at our platform (referral sources)
  • Features and tools you use most frequently
  • Error reports and performance metrics

5. Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

  • Language and region preferences
  • Theme settings (light/dark mode)
  • Recently viewed consultants and services
  • Search preferences and filters

6. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. The third-party services we use include:

  • Stripe: Payment processing and fraud prevention
  • Analytics services: Website usage tracking and performance monitoring

Please refer to the respective privacy policies of these third-party services for more information about how they use cookies.

7. Managing Your Cookie Preferences

You can control and manage cookies in several ways:

  • Browser settings: Most browsers allow you to refuse or delete cookies through their settings. Note that blocking essential cookies may affect the functionality of our platform.
  • Cookie consent banner: When you first visit our site, you can choose which categories of cookies to accept through our consent banner.
  • Opt-out links: Some third-party services provide their own opt-out mechanisms.

Please note that if you choose to block or delete cookies, some features of our platform may not function properly.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Cookie Policy, please contact us:

TopUniStudy

Email: [email protected]

Website: topunistudy.sg